Privacy Policy

Data We Collect

We collect only the information necessary to operate and maintain Lonely Mountains: Downhill. This includes: personal details provided directly by you (such as email address, username, or customization preferences), technical information collected automatically (device identifiers, IP address, operating system, version, language settings), and gameplay data generated during use (unlocked trails, ride statistics, leaderboards, and achievements).

We may also process support-related information such as emails, bug reports, or feedback you submit. This information enables us to identify issues, respond to inquiries, and improve the service. Community participation features, such as team events or online rankings, may require handling of display names, avatars, or other identifiers you provide voluntarily.

We do not use third-party trackers or behavioral advertising systems, nor do we sell or rent your data. Information is retained only for as long as required to fulfill the purposes described in this Privacy Policy or by law. When no longer necessary, data may be deleted or anonymized. Security measures such as encryption and restricted access are applied to protect stored information.

If you connect Lonely Mountains: Downhill with external platforms (such as Google Play Games or third-party logins), additional data may be shared according to your authorization. In such cases, the policies of those third parties also apply.

Use of Data

• To operate, maintain, and improve the game, ensuring stability and responsiveness across devices.
• To provide account features such as authentication, cloud saves, customization, leaderboards, and achievements.
• To detect and prevent misuse, including cheating, hacking, or other disruptive behavior.
• To respond to support requests, technical inquiries, and bug reports in a timely manner.
• To analyze aggregated gameplay data in order to balance features, optimize performance, and develop new content.
• To comply with legal obligations, enforce Terms of Service, and investigate potential violations or fraud.
• To provide notifications and updates directly relevant to the use of Lonely Mountains: Downhill.

Data is not used for unrelated marketing or invasive profiling. Access to data is restricted to authorized staff for legitimate operational needs, and all handling is monitored to maintain accountability.

User Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold. These rights may include:

• Access: Right to obtain confirmation of processing and a copy of your data.
• Correction: Right to request corrections to inaccurate or outdated information.
• Deletion: Right to request erasure of data, subject to legal and operational requirements.
• Portability: Right to receive your data in a portable format and transfer it elsewhere.
• Restriction & Objection: Right to limit or object to certain processing activities.
• Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time.

Requests may require identity verification before processing. Responses are generally provided within 30 days, unless shorter timelines apply by law. Restricting or deleting certain data may affect your ability to use specific features, and such consequences will be communicated before action is taken.

Link to the Game on Play Market

Our website may contain direct links to the official Google Play listing for Lonely Mountains: Downhill. These links are provided solely for user convenience when downloading or updating the game.

We are not the official publisher, representative, or developer of Lonely Mountains: Downhill. The official developer is solely responsible for all game content, updates, monetization, and features available via Google Play. We cannot guarantee the accuracy, completeness, or availability of information once you leave our site and access third-party platforms.

By following these links, you acknowledge that we have no control over the terms of service, privacy practices, or security of Google Play or the official developer. We are not responsible for any damages, losses, or issues arising from downloading, purchasing, or using the game on Google Play after leaving our website. Users should carefully review the official developer’s terms, privacy policy, and purchase information directly on the Play Store before proceeding.

Contact

If you have questions or concerns regarding this Privacy Policy or the processing of your data, you may contact us by email.

Please include sufficient details in your request to allow us to verify your identity and respond effectively. We may require additional verification to protect account security and user data.

If you are not satisfied with our response, you may be entitled to file a complaint with your local data protection authority. We will cooperate with such authorities in resolving any disputes regarding data handling.