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Support
Need help, have suggestions, or spotted a bug on the trails? Send us an email.
Help • Community • Riders
Get in Touch
Have feedback, noticed an issue, or just want to share your mountain ride? Our team is here to listen — every message goes directly to people who work on and play the game daily.
- Most replies within 24 hours
- No spam, no hidden tracking
- Direct support from real riders
Ways to reach us
Choose the best channel — your message goes right to the Lonely Mountains team.
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Address
For business inquiries or official letters, write to:
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Phone
Prefer to talk directly? Call our support line below.
Current status
Our team is online daily and ready to help riders through these channels.
- Direct email support
- Hotline open on weekdays
- Priority replies for active players
Share your ride with us
Tell us your platform, mode, and experience — we’ll take it from there.